A webinar in collaboration with ARSL exploring ways to develop community connections, especially with local businesses, for libraries to extend their reach and to help build stronger communities.
Are you looking for fresh ways to connect your library with your community? Find out how these Nebraska libraries moved beyond traditional partnerships by uncovering shared commitment to community needs with new partners, especially local businesses. These new connections led to programming and events that promote health, literacy and entertainment for the whole community. The efforts extend the library’s marketing reach, build library support, and strengthen community relationships—all at little or no cost.
A webinar with WebJunction and ZeroDivide exploring inventive patron and partner engagement approaches which have been implemented by libraries in conjunction with the initial open enrollment period of the Affordable Care Act.
Staying attuned to community needs and engaging strong partners to address those needs are hallmarks of 21st century public librarianship. Libraries across the country have implemented inventive patron and partner engagement approaches in conjunction with the initial open enrollment period of the Affordable Care Act, which ends March 31, 2014.
Join the Health Happens in Libraries project team for this interactive session, to discuss how your library can integrate these best practices into your local health information service priorities.
This webinar helps to define the successful library as one that serves as a vibrant and active community center. Learn how to take a leadership role as a creative catalyst – exploring new ways to build partnerships, strengthen community and contribute to local development.
Renew your sense of hope for the longtime viability of public libraries. Presenter Mary Lou Carolan sees amazing and out-of-the-ordinary opportunities for your library to serve as a vibrant and active community center. The library can be the creative catalyst to ignite community enthusiasm. Learn about the ‘Inside/Outside Approach’ and other engaging and fun marketing practices. Find out how to implement ‘placemaking’ for lighter, quicker, cheaper ways to attract more users. And catch the sense of urgency that libraries need to act now: Hope, Opportunity, Time – strike while the iron is HOT!
Surveys are often the tool of choice when you want to determine how to meet the needs of your community or measure your library’s impact. But do you know how to use the tool effectively? Choosing the right survey style for the situation and knowing which question type will elicit the best responses are critical elements for gathering meaningful information. Learn how to conduct an effective survey that can be used to make, measure, and meet your library’s goals. The results may just surprise you. At the end of this one-hour webinar, participants will:
- Understand why and how to conduct a survey
- Describe the key elements of an effective library survey
- Discuss the pros and cons of different survey styles
- Identify 5 main question types and when to use each of them
A webinar focused on library space planning and on how changing patron needs are leading to changed library spaces.
As libraries continue to evolve as community spaces and information hubs, there is an opportunity to explore how patrons use library space and to create spaces that are flexible and adaptable to changing needs. Presenter Dri Ralph has helped lead the King County Library System (WA) through an extensive bond project which has included the renovation and/or building of 30 libraries. She will share highlights of their design choices, ideas for flexible use of space, and tips for engaging the community in the planning and design process.
Join this WebJunction webinar to learn more about the health information resources available through the National Library of Medicine and the NN/LM to help strengthen your own library’s health information services and improve the health literacy of your community.
Public libraries provide a variety of health reference services and public programs to support community health literacy. Health literacy has been described by the Institute of Medicine as "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions." The National Network of Libraries of Medicine (NN/LM) provides comprehensive health information resources and services to libraries across eight regions nationwide. Join this WebJunction webinar to learn more about the health information resources available through the National Library of Medicine and the NN/LM. Representatives of the NN/LM Pacific Southwest Regional Medical Library will discuss their collaborative efforts with public libraries regarding the Affordable Care Act and other popular health information topics. They will be joined by a representative from Santa Ana Public Library, and together share strategies for strengthening your own library’s health information services, to improve the health literacy of your community.
In this webinar, learn how to commit to library customer service that will create an experience beyond all patron expectations.
Commitment to great customer service goes beyond “service with a smile.” It is a commitment to truly engage and communicate with patrons and to find ways to extend the experience above and beyond their expectations. Building on the success of the Darien Library, whose reputation is known internationally for providing “extreme customer service,” presenter Gretchen Caserotti will provide you with practical and actionable ideas that can help your library, whether small or large, commit to excellent customer service.
This webinar will explore ways to identify, mold and communicate transformational stories that can help your community understand the value of the library.
Communicating about transformation vs. information is a critical component of changing perceptions about the library in your community. Your team transforms lives every day—and these are the stories that will resonate the most.
Join Nancy Dowd, Senior Manager for NoveList’s LibraryAware, and Karen Austin, Geek the Library field manager at OCLC, as they discuss how to identify, mold and communicate transformational stories that can help your community understand the value of the library to individuals and the community as a whole.
A webinar in collaboration with ARSL focused on ways for rural and small libraries to support patron creation and innovation through transformative technologies and spaces.
With the technology landscape constantly shape-shifting, libraries must respond as futurists to changing patron needs. Learn how to remain relevant, if not core, to your community's needs by providing the means and support for patrons to create and innovate.
Rural and small libraries with limited resources can become community innovation incubators, by providing patrons access to transformative technologies and by providing space for new ideas to be explored. Beyond makerspaces to editing suites and digital learning labs, libraries are empowering and impacting their communities, now and in the future. Bring your own story of library as innovation incubator and learn from others!
This webinar explores stress-reduction skills and strategies to help face challenging situations that impact our personal work styles, our organizations, and the communities we serve.
Working in a library can feel like a constant juggling act. We navigate competing demands and challenging situations on a daily basis in order to meet our mission and transform our communities. In this interactive session, discover how to handle these challenges proactively. Learn positive, practical tips, stress-reduction skills, and ideas for changing your personal work style. Learn strategies to help you face challenging situations that affect your whole organization and society-wide issues that impact the communities we serve. Feel better and be more effective at your work.