- Is your library staff overwhelmed by users behaving badly?
- Does your code of conduct sufficiently address users’ inappropriate behaviors?
- Are staff resentful of having to act as de facto social workers?
To a great extent, libraries’ users behave within the framework of acceptable social norms. But a subset of users in all libraries – large, small, urban, rural, suburban, special and academic – behave outside these norms, placing stress on the staff and other users. Whether the behaviors are exhibited by those who are homeless, mentally ill or just plain rude, providing your staff with limit-setting and self-care skills can turn challenging situations into empowering ones. San Francisco Public Library has turned to other City agencies to assist staff in gaining skills and strategies for responding to these situations.
Are you ready for an adventure? With beautiful illustrations, imaginative journeys, and timeless lessons, a great children’s book captures the hearts and minds of all generations. Whether you’re looking for the perfect book to fit in with the Common Core State Standards or you’re just looking to spice up story time, this free webcast is for you. Join Groundwood Books, Teacher Created Materials, and Random House Inc. as they present the best new upcoming books for kids from Shell Education, Archie Comics, National Geographic for Kids, Blue Apple Books, and Quirk Books.
Join us for a live, interactive tour of our online resources. You will quickly learn how to navigate our website and educate patrons about the wealth of educational resources available to them. Two tour types are available; LearningExpress Library and Job & Career Accelerator. These tours are available exclusively for Georgia Public Library staff.
The Future of Collections Part 2: Creating and Managing Digital Content
With drastic changes in the way people consume music and the inevitable cratering of the record industry, where does this leave libraries? We'll take a look at how we got to this point and the evolving role of digital music in the marketplace and in libraries. We will highlight a number of potential opportunities where libraries can still be a place to encounter new sounds and be an active participant in its community’s music scene. We'll consider the evolving role of digital media.
Online learning is changing the way schools work. From elementary to graduate school to continuing education, online tools are creating new horizons in distance learning and new tools to supplement in-person learning. But what does this mean for libraries? How can we enhance traditional library instruction with online tools? How do we create standards in the face of technology that is constantly changing?
The percentage of older people using the Internet continues to rise. As does the number of younger people who rely on the Internet for information and resources as they provide support to an older family member or friend.
Learn what it means to deliver web content and navigation choices that are specifically geared for older web visitors and their families and caregivers.
In this webinar, we will focus on the new features and layout of the popular RB Test Prep service (previously launched as e-Prep.) RB Test Prep helps students prepare for the important college tests - ACT/SAT/PLAN/PSAT by offering real practice tests, online video instruction for EVERY test question and additional strategy lessons for key concepts, study strategies, and vocabulary building.
Specifically designed for President’s, CEO’s, Executive Directors and others without a fundraising background.
This webinar will discuss the components of development planning, questions to ask, answers to expect, and potential red flags. Proper roles for executive leadership,ways to champion an increasingly effective office as well as techniques to bolster lesser results.
Your organization deserves the best fundraising department and personnel possible. Be it a one person shop or much larger, how that department is managed will determine their effectiveness and in turn the number of dollars raised.
- 5 ‘i’s of cultivation
- 4 components of a comprehensive development program and their purposes
- Helpful ratio’s for judging effectiveness
- Keys to hiring & retaining effective staff
- Hints to engaging board members in the fundraising process
- Effectively structuring your time with your fundraisers
Science fiction and fantasy remain greatly popular among genre fiction readers and are gaining new fans fast! In this hour-long, free webinar, hear what series promise to hit it big and what authors have upcoming volumes. Expand your universe without leaving your seat as representatives from Baen, Galaxy Press, Tor, and Tu Books cover titles for all ages. Moderated by Booklist Adult Books editor Brad Hooper.