- Are you wondering how a new service model might work in your library?
- Do you wish you had more information about what it really takes to transition to these new approaches?
- Are you in the middle of implementation and looking for practical tips and suggestions from other libraries?
- Or are you just curious about how library work is changing?
We’ve all heard how progressive libraries are experimenting with new ways to deliver service. Recent years have brought news of shrinking circ desks, roving reference, virtual branches, after-hours lockers, unattended kiosks, information neighborhoods, zone staffing, imbedded librarians, and other service innovations.
The Consumer Financial Protection Bureau and the Institute of Museum and Library Services (IMLS) are partnering to develop financial education tools and share best practices with the public library field. The goal of our partnership is to provide tools and materials to help libraries provide free, unbiased financial information and referrals in their communities, build liocal partnerships and promote libraries as community resources.
The webinar will feature representatives from the CFPB, IMLS, American Library Association and two of our local public library partners.
Managing Changes to Reference Services: Keeping Reference Services (and Reference Librarians) Alive in a Turbulent Environment
Being a librarian isn’t what it used to be, but how do you deal with and manage this shift? Libraries and the services they provide are adapting to meet the ever-changing needs of their communities. How can reference librarians embrace and lead change to keep their services relevant, while staying sane and healthy?
This webinar, featuring Gail Griffith, will discuss change and transition as it relates to reference librarians and departments. Using online discussion and activities, Griffith will not only ask participants to define current reference trends and models, she will discuss how reference librarians and professionals can manage change on a personal and professional level.
A webinar in collaboration with ARSL focused on ways for rural and small libraries to support patron creation and innovation through transformative technologies and spaces.
With the technology landscape constantly shape-shifting, libraries must respond as futurists to changing patron needs. Learn how to remain relevant, if not core, to your community's needs by providing the means and support for patrons to create and innovate.
Rural and small libraries with limited resources can become community innovation incubators, by providing patrons access to transformative technologies and by providing space for new ideas to be explored. Beyond makerspaces to editing suites and digital learning labs, libraries are empowering and impacting their communities, now and in the future. Bring your own story of library as innovation incubator and learn from others!
How to Take Your Service from Run-of-the-Mill to Remarkable
Value-added has been the service solution for many service-minded organizations—take what customers expect and add a little more.
But in the past few years, value-added extras have gotten a lot more expensive. Tough economic times call for a new approach: value-unique service. It is not enough to wow your customers; winning service providers awe their customers.
This webcast explores creating experiences that cause your customers to swoon, smile, and sing your praises! This process will be your spark plug for bringing energy and igniting your customers’ experiences. And, it can turn bored, overworked employees into ones who are fired-up and ready-to-enchant!
It is built around 9½ principles—think of them as lenses crafted to reveal special strategies and techniques you can use to become the subject of glowing remarks via word of mouth and word of mouse.
- Did you know Common Core standards require that, by 12th grade, 70% of student reading be nonfiction?
- Are you looking for ways to strengthen your collection and programming to meet these new needs?
- How can you help students and their parents understand the Common Core standards and find resources related to it?
One of the exciting aspects of the new Common Core standards is their emphasis on nonfiction, which is better than ever for young people. This gives public libraries a great opportunity to highlight their nonfiction holdings and integrate them into programming, booklists, and more. Public libraries can also be instrumental in guiding students and their parents through the maze of information about the standards and what they mean.
During this webinar, participants will learn ways to improve and promote their nonfiction collections, especially in the areas of science and history. The program will review Common Core text complexity guidelines and introduce resources related to the standards.
Audiobooks are a proven literacy resource, which is why they’ve been used in classrooms for decades. The benefits of listening to audiobooks are many, including enhanced vocabulary, fluency and listening skills. In fact, there are reading methods such as The Daily 5, which include listening as part of the curriculum; studies show that when a listening component is added to reading instruction, student achievement increases measurably. Finally, there are specific listening requirements that are spelled out by grade level in the newly adopted Common Core Standards.
This webinar will feature Tales2Go users and advocates, Shannon Sullivan and Katherine Orlando, who will share what Tales2Go has done to aide their instruction in and out of the classrooms. Tales2Go, based in Washington, DC, is a Netflix-like service that streams thousands of audio book titles from leading publishers to desktops, laptops and mobile devices in the classroom and beyond. The company has innovated on both the delivery and business model of distributing audio books to schools. Adding a listening component to reading instruction raises reading scores, which is why audio books have been used in classrooms for decades. Proficient reading is the product of listening comprehension (i.e. fluency and vocabulary) and decoding skills.
The Millennial Generation does not want direct mail from your nonprofit, nor do they want generic communications. To get to these early donors, 84% of which donate or want to donate online, you’ll need to earn it through transformative content that effectively tells the story of your cause.
In this webinar learn how to utilize inbound marketing techniques to attract Millennial donors who live on their smartphones, and to how incentivize their giving to your fundraising efforts.
- Myths and Facts About Millennial Donors
- Strategies to attract more Millennials to your site
- Tactics to improve online relevancy for increased donations and donor retention
Please join us to learn about the newly updated and recently launched Impact Survey, a full-service online survey tool designed for public library staff to use when they want to survey their community about public access technology services at the library, and how to improve those services.
This session is designed to introduce a variety of applications that can be used with a single iPad or in a one-to-one environment to assess student learning. Learn new and practical ways to engage and encourage even the most reluctant students to participate in the learning process. This session will be applicable to primary school and college/university students.