Life After Desk: Implementing the New Service Models
- Are you wondering how a new service model might work in your library?
- Do you wish you had more information about what it really takes to transition to these new approaches?
- Are you in the middle of implementation and looking for practical tips and suggestions from other libraries?
- Or are you just curious about how library work is changing?
We’ve all heard how progressive libraries are experimenting with new ways to deliver service. Recent years have brought news of shrinking circ desks, roving reference, virtual branches, after-hours lockers, unattended kiosks, information neighborhoods, zone staffing, imbedded librarians, and other service innovations.