Leader as Coach: Create a Culture of Development -- Shape People-Positive Outcomes

A Series of Three Webinars presented by Lauren Burnett, President of the Center for Inner Quality

Harnessing people’s energy and effort is vital in today’s context of constant change. Our approach to others sets the tone for our organization as we lead by example. In turn, our employees, modeling our behavior and carrying the tone of our leadership, respond daily to co workers and customers and create a culture people want to or not want to work and “play” in.

Webinar # 2:

Leader as Coach: Giving, Seeking and Receiving Feedback

Distinguish feedback from criticism.

• Inventory your ability to give and accept feedback.
• Learn three feedback formulas: to encourage positive behavior, to improve behavior and to proactively ask others for feedback on what you can do differently.
• Explore tips on how to accept and give feedback.

Homework: conduct two sessions with buddy, co worker or staff -- one giving feedback to encourage positive behavior and one to either seek feedback on your performance or to improve the behavior of another.